Terms and conditions

General Terms and Conditions: Vitalverv.com

Vitalverv.com acting on behalf of Simplebrowse OÜ

Identity

Company name: Simplebrowse OÜ
Company address: Ahtri 12, 10151 Tallinn, Estonia
E-mail address: slimminglabs@slimminglabs.com
Registration number: 16836203
VAT number: EE102751011 

 

Prices and Information

All listed prices include VAT and are subject to any apparent programming or typographical errors. We are not responsible for variations in color due to screen display differences. Shipping costs are not included in the listed prices. If applicable, shipping costs will be clearly indicated in a timely manner and prior to finalizing the agreement.

Agreement Fulfillment

Our website provides clear information on the delivery method and expected timeframe before you enter into any agreement. Delivery will occur within 30 days of the order date. Should items become unavailable, you will be promptly notified. At that point, you may choose to accept a new delivery date, select an alternative product, or cancel the agreement at no cost.

Right to Cancel

You have the right to cancel your agreement within 30 days of receiving the goods, without providing a reason. You may use the standard cancellation form (see Annex 1), though this is not required. To inspect the goods, you are permitted to review them in a physical store. If any use of the goods exceeds this level of inspection, you may be held liable for a decrease in value. If the cancellation terms are met, you will receive a full refund, including any shipping costs, within 14 days. Following your notice of cancellation, you must return the goods to us within 14 days. Direct return shipping costs are your responsibility.

Payment

Payment should be made following the specified ordering process and using the payment methods listed on our website. If payment is not completed within the specified timeframe, you will receive a notice and have an additional 14 days to fulfill your payment obligation. Failure to pay within this extended period will result in a legal interest charge, and we may initiate additional collection measures, including applicable fees.

Warranty and Conformity

We provide a statutory warranty that ensures our products meet the specified quality standards and requirements as expected.

Complaints

If you have a complaint, please contact us at your earliest convenience (see contact details above). We will handle your complaint as quickly as possible and provide a detailed response within 14 days. If you are unsatisfied with our response, you may also submit your complaint through the European ODR Platform (http://ec.europa.eu/consumers/odr/).

Governing Law and Dispute Resolution

This agreement is governed by Estonian law, without affecting the legal protections afforded by mandatory laws in your place of residence. Unless mandatory law states otherwise, any disputes arising from this agreement will be subject to the jurisdiction of the competent court in the district where we are established.

 

Annex 1 - Model form for cancellation

(only fill in and return this form if you want to cancel the agreement)

To:

[ name of entrepreneur ]

[ geographic address of entrepreneur]

[ fax number entrepreneur, if available ]

[ e-mail address or electronic address of the entrepreneur]

I/We* hereby inform* you that I/we* cancel* our agreement regarding

the implementation of the following service: [indication of service]*

Ordered on*/received on* [order date with services or receipt with products]

[Consumer(s) name]

[Consumer(s) address]

[Consumer/(s) signature] (only when this form is submitted on paper)
 

* Scratch out that which is not applicable or complete that which is applicable.