Ordering and payment

A Simple Guide to Ordering and Payment at Vitalverv

We aim to make your experience on Vitalverv seamless and enjoyable. Here’s a quick guide to how our ordering and payment process works, ensuring a smooth transaction every time.

Placing an Order

  1. Complete the Order Form: Begin by filling out our order form with all required details. No account is needed — simply provide the information necessary to process your order.

  2. Select a Payment Method: Choose from our range of trusted payment options (see below for details on each method).

  3. Review and Confirm: Before finalizing your order, please review your information, agree to our terms and conditions, and confirm your acceptance of the payment obligation. Once confirmed, click ‘Order’ to proceed.

  4. Secure Payment Gateway: You’ll be redirected to the secure payment environment of one of our payment partners. Follow the on-screen instructions to complete your transaction safely.

  5. Order Confirmation: After payment is complete, you’ll be redirected back to Vitalverv. A confirmation message will appear on our website, and an order confirmation email with your order details will be sent to you.

Please note: Once an order is placed, it cannot be modified, viewed, or canceled online. If you need to make changes or cancel your order, contact our customer service team, who will assist you.

Payment Options

To make payment easy, we offer a variety of trusted options. Here’s a quick look at each payment method available:

  • PayPal: A global payment service that allows you to pay via credit card or an e-wallet where you can store preferred payment options. PayPal is ideal for international purchases, supporting seamless transactions across borders.

  • MasterCard: Originally launched as an alternative to VISA, MasterCard is now a leading provider of credit and debit cards worldwide. Approximately 25% of all credit card payments are processed with MasterCard, making it a reliable choice for online payments.

  • VISA: The most widely used credit card globally, VISA processes more transactions annually than any other credit provider. With over 38% of all credit card payments made via VISA, it’s a popular choice for both online and in-store purchases.

  • Maestro: This debit card, a MasterCard product, is widely accepted throughout Europe and beyond. With Maestro, payments are deducted directly from your account at the time of purchase, offering a secure and straightforward payment option.

We’re here to make the ordering and payment process as convenient as possible. If you have any questions, don’t hesitate to reach out to our customer support team for assistance.