Privacy regulation

Privacy Policy for Vitalverv.com

Effective Date: 15-01-2022

Vitalverv, a part of Simplebrowse OÜ, is committed to protecting your privacy. We fully comply with applicable privacy laws, ensuring that your data is secure and handled responsibly. This privacy policy explains how we manage your information on the Slimminglabs webshop.

For questions or to inquire about your stored data, please contact Vitalverv.

Data Controller

The party responsible for processing personal data is:

Simplebrowse OÜ
Ahtri 12
10151 Tallinn, Estonia
Attn: E-Residency HUB OÜ
VAT Number: EE102751011
Registration Number: 16836203

Our Data Protection Officer is available via Vitalverv.

Order Processing

When you place an order with us, we use your personal information to process and fulfill it, which may include sharing data with our delivery services. We also receive transaction details from your bank or credit card provider to complete payments.

Data collected for orders:

  • Name and address
  • Phone number
  • Billing address
  • Payment details
  • Email address
  • IP address

This information is required to fulfill our contractual obligations. We retain order information for two years after completion and, as legally required, for an additional seven years.

Contact Forms and Newsletters

You can contact us via our website’s contact form.

Data collected for inquiries:

  • Email address
  • IP address
  • Name and surname

We process this data with your consent, retaining it until your query is resolved. As required by law, we may store it for up to seven years.

If you subscribe to our newsletter, we’ll send you updates, news, and information on our products and services. You may unsubscribe at any time using the link provided in each email. We retain your email for three months after unsubscribing.

Statistics and Profiling

We track statistics on our webshop’s usage to improve the site and show relevant content. Occasionally, we may combine your data for insights, while respecting your privacy. If you prefer not to participate in profiling, please let us know.

Data collected: IP address
Processing partners: Google Analytics, Visual Website Optimizer, Bing Ads, Outbrain, Facebook

Advertising

We may send you information about new products or special offers via email. You may opt out at any time via the unsubscribe link provided in each email.

Data Sharing with Third Parties

We only share your data with third parties when essential for service delivery. This may include:

  • Delivery partners for accurate order fulfillment
  • IT service providers for website functionality and support
  • Customer support services for inquiries and complaint resolution
  • Government authorities in cases of legal obligations or suspicious activities

These partners, known as processors, act on our behalf and comply with privacy laws. We have data processing agreements with all processors, requiring them to follow GDPR and other relevant privacy regulations. A list of processors is available upon request from our Data Protection Officer.

Data Storage

Your data is securely stored within the European Union. However, newsletter-related data may be processed in the United States via Mailchimp, which complies with Privacy Shield standards to ensure adequate protection.

Cookies

Our webshop uses cookies to store information, making it easier for you to navigate the site and improving functionality. You can disable cookies in your browser, but certain features may no longer work as intended.

For detailed information, please refer to our Cookie Policy on our website.

Data Security

We take the security of your personal data seriously. To protect your privacy, we implement the following measures:

  • Access to personal data is protected with username and password controls.
  • We use secure SSL connections to encrypt data during transmission.
  • We log and monitor all access to personal data for accountability.

Policy Updates

As our webshop evolves, we may update this privacy policy. Please check the effective date above and review this page periodically. We will notify you of significant changes.

Accessing, Modifying, or Deleting Your Data

To access, correct, or delete your personal data, please contact us. Contact details are provided below.

Your rights include:

  • Receiving an explanation of what personal data we have and how it’s used.
  • Access to your personal data.
  • Correction of inaccurate data.
  • Deletion of outdated data.
  • Withdrawal of consent for specific uses.
  • Objection to particular data processing activities.

Please provide adequate identification to ensure we address requests for the correct individual.

Filing a Complaint

If you believe we haven’t addressed your concerns, you may file a complaint with the Dutch Data Protection Authority.

Contact Information:

Simplebrowse OÜ
Ahtri 12
10151 Tallinn, Estonia
Attn: E-Residency HUB OÜ
VAT Number: EE102751011
Registration Number: 16836203
Email: hi@vitalverv.com