Shipping and delivery
Ordering & Delivery
At Vitalverv, we know that when you place an order, you want it delivered quickly, safely, and hassle-free. Here’s what you can expect from our ordering and shipping process:
1. Reliable Delivery Partners
We partner with multiple trusted parcel services to ensure your order reaches you safely and securely. Our delivery partners are selected for their reliability and speed, so you can have peace of mind knowing your package is in good hands.
2. Shipping Costs
We keep shipping costs straightforward: orders on Vitalverv.com incur a flat rate of $5.95. However, we offer free shipping on orders over $70. We believe in rewarding customers who make larger purchases, so you can enjoy savings while stocking up on your essentials.
3. Delivery Timeframes
At Vitalverv, we understand the anticipation of waiting for your order. We aim to dispatch every package as quickly as possible. For a precise delivery estimate, check the product page of the item you’re ordering, or feel free to contact us directly for exact details on your order’s arrival.
4. Tracking and Delivery Process
Once your order has shipped, you’ll receive a confirmation email with a tracking code from your chosen carrier. This code allows you to monitor your package’s journey to your door. If you’re unavailable at the time of delivery, please reach out to the delivery partner to reschedule a convenient time. In cases where the package is held at a pickup point, it’s important to retrieve it promptly to avoid returns.
If your package is returned to our warehouse due to an incomplete address or missed pickup, we’ll reach out as soon as it arrives back with us to arrange a new delivery.
5. Stock Availability and Extended Delivery Times
We work hard to keep our stock levels updated, but in some cases, items may be temporarily unavailable. Here’s how we manage it:
- Unavailable Items: Products that are out of stock may be temporarily disabled on the site, preventing accidental orders.
- Extended Delivery Times: Some items may have a longer delivery estimate, clearly marked on the product page.
- Pre-Orders: For high-demand items with longer delivery times, we may offer pre-order options, with estimated availability shown on the site.
In all cases, we are committed to delivering your order as quickly as possible. If there are any changes to the expected timeframe, you’ll be promptly informed.